HOW LONG HAVE YOU BEEN MAKING TILE?

We have been making reproductions of Catalina tile for nearly 25 years. We are proud to be one of the original manufacturers of 1920's - 1930's reproduction tile.

HOW LONG WILL IT TAKE BEFORE I RECEIVE MY TILE?

Most of our products on this site are carried in stock. Once your order is received your mural will be given to our production team. It will be shipped within one week. You should allow 2-5 days for shipping depending on where you are located.

ARE THE TILES WATERPROOF?

Yes, we have formulated these glazes to be completely waterproof and acid resistant.

WHERE IS YOUR FACTORY LOCATED?

Our factory is located in Los Angeles, California. Our tile is represented in several different locations. If you are interested in making an appointment please contact us by email. info@catalinaclassics.com

CAN I REQUEST DIFFERENT COLORS FOR MY MURAL?

Yes, you may request a custom mural with different colors, sizes, or shapes; however, custom orders may take longer and may cost more.

WHAT IF THE TILES BREAK DURING SHIPPING?

All of our products ship insured. If they break during shipping please contact us within 5 days. We cannot accept claims for broken or damaged tile after 5 days. Also, there will be no claims accepted after the tile is installed.

DO YOU MAKE OTHER KINDS OF TILE?

Yes, we produce everything from custom Spanish murals, decorative kitchen tile, floor tile, to architectural pieces and restoration tile work.

IS IT BETTER TO MOUNT THE TILES MYSELF?

We recommend that you mount the mural yourself or with the help of a tile setter. This allows you the biggest range of possibilities in deciding where you want it.

HOW MANY PIECES COME IN THE CATALINA & MALIBU GROUP SET?

There are 18 unique and individual 2 x 2 decorative tiles in the Group Set.

TERMS AND CONDITIONS

HANDMADE TILE

Ceramics in general is a unique and unpredictable business. The many nuances and variables that exist, add to the beauty and elegance of handmade ceramic tile. Thus, the handmade nature of ceramics lends itself to variations from product to product, batch to batch, and kiln load to kiln load. There will be slight distinctions in shape, size, color, and texture in almost every item. These variations are inherent to ceramic material and therefore must be expected. Accordingly, every glaze batch and kiln firing produces slight differences in color shading, texture, and size. To ensure the smallest possible range in color variation, it is best to order enough tile to complete the installation and, depending on the project, 5-15 % extra. Also, to avoid miscalculations it is recommended that you have a professional tile contractor calculate the measurements and quantities for your tile project. Furthermore, Catalina Classic Tile Co.'s products are used in a variety of applications such as kitchens, bathroom, floors, pools, fountains, and stairs. Some products may not be suitable for all applications. If values for characteristics such as absorption, crazing, or coefficient of friction are required, please contact us in writing before placing order. No claims for any tile order will be accepted after installation.

PRICING

There are many variables that go into and affect the price of our tile. Material prices, supply, labor, and quantities, to name a few, are subject to extreme fluctuation. We are committed to providing our customers with the most affordable product and maintaining a relatively stable pricing scheme. However, we reserve the right to change prices, terms and conditions of sale without advanced notice. (These do not include jobs already bid or quoted)

ORDER CANCELLATION POLICY

Because we are a custom tile manufacturer and produce client specific products without inventory, we are unable to accept cancellations after production has begun. 

DAMAGED MERCHANDISE

All products leave our factory in good condition and properly packaged. We ship all orders F.O.B. Catalina Classic Tile Company. Claims must be made to Catalina Classic Tile Company within 5 days.

RETURN POLICY

All claims regarding your order pertaining to color, design, quality, or quantity must be resolved prior to installation. All claims for product returns must be made in writing within 5 days of receipt. Returns must be made in original packaging. Freight is responsibility of customer. No claims will be accepted for any reason after installation.

By ordering tile from Catalina Classics.com, client agrees to all terms and conditions above.